Question 1

Where is our manufacturing location?

Accepted Answer

We are engaged with several high quality co-manufacturers who machine, manufacture and finish the products for us on contract basis. Rest functions like procurement of raw material, inspection of raw material, designing, quality control, testing, marking, packing and other processes are handled by us.

Question 2

How is high-quality ensured?

Accepted Answer

We keep a 0-Defect quality approach for all our products. Right from the procurement of Raw Material till the end, we keep a hold of all the processes.

Question 3

Why do I choose Tactlok over any OEM ?

Accepted Answer

Considering tremendous cost any OEM would cost at least twice our original costs. Our company has adopted a flexible method of manufacturing best quality products to ensure low cost as well as high quality. You may feel free to compare our prices with any reputed OEM, the difference is evident.

Question 4

Can I get samples for approval purposes?

Accepted Answer

We can provide you free samples of same or similar products on returnable basis once the Order is placed upon us.

Question 5

What tests do you conduct to ensure quality?

Accepted Answer

Apart from testing the material by methods like PMI, Chemical Analysis etc., at initial stages, dimensional checks, thread checks and Visual checks we also hydro test few random pieces from each lot.

Question 6

How do you ensure ease of transportation (logistics) for International and Domestic clients?

Accepted Answer

We have tie ups with several courier both in the Domestic as well as International domain to swiftly handle low volume/ weight consignments. Apart, we are well connected with several Transports / Shippers to provide you swift service.

Question 7

How do I pay for these products? How convenient is it?

Accepted Answer

For International Customers Telephonic Transfer or similar mode of Remittances can be easily made and accepted either in USD, Euro or GBP. For Domestic Customers modes like Demand Draft, IMPS, NEFT, RTGS etc., are accepted. Now both International & Domestic Customers can also avail Credit Card/ Debit Card payment options at additional charges.

Question 8

Do you provide customization in your standard designs and other products?

Accepted Answer

We do provide customized products as per client’s requirement. Our aim is to serve the client with maximum flexibility so the client achieves maximum satisfaction and utility.

Question 9

Do you provide High Pressure Valves & High Pressure Fittings?

Accepted Answer

We do provide High Pressure Valves ranging upto 14500PSI (10000 Bars)

Question 10

Do you sell Direct to Customers?

Accepted Answer

Yes

Question 11

What is your Turn around time for any product which is to be manufactured?

Accepted Answer

Minimum 7 Days. All delivery terms are in Working Days – which excludes Holidays.

Question 12

What is your minimum Order quantity?

Accepted Answer

Depends on the product.

Question 13

Apart from Stainless Steels, Duplex Steels and other widely used grades, do you manufacture High Nickel Materials like Inconel, Monel, Hastelloy and other Nickel, Cobalt based alloys?

Accepted Answer

Yes. We produce almost all grade products in Metals and Alloys.

Question 14

Why do I choose Tech Tubes over their competitors?

Accepted Answer

Tech Tubes has in-house quality control facilities which helps ensure quality in its wide range of products. To ensure consistent and reliable products, we have tied up with several manufacturers for processes like machining, polishing, coating etc., however, the Raw Materials belong to reputed manufacturers. Thus we are able to maintain high quality and also serve a wider range of products. This special arrangement gives us an edge over the prices as well.

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